Introducing Best Practices Analyzer for Unified Service Desk

Empowering our customers to create successful customer service solutions is among our major goals. Often, customizers rely on solutions, workarounds proposed by the Unified Service Desk community and are in doubt if their approach complies with the best standards. So, we decided to make it easier to validate Unified Service Desk solutions against the best…

0

Unified Service Desk 3.3.0 is Released

Continuing towards our goal towards bringing the best and the brightest of Dynamics 365 experiences to our users, enabling our developer community to build and deploy robust solutions, and providing our customers with even more reliable and compliant Unified Service Desk, we have released the latest version 3.3.0. Download Unified Service Desk 3.3.0 The highlights…

1

Unified Service Desk 3.2.0 is Released

Continuing towards our goal towards a high performance, more reliable and secure Unified Service Desk, we have released the latest version 3.2.0. (https://go.microsoft.com/fwlink/p/?linkid=867343) Unified Service Desk version 3.2.0 has major enhancements on performance diagnostics, faster load times for CRM entity pages and graceful handling and recovery of crashed or unresponsive Internet Processes. The highlights of…

0