A colleague published a new story on the worldwide Microsoft case studies website earlier this month, on Norwich School, who had expanded and replaced their email system. They wanted to encourage their staff, students and parents to their email system more, to help information to flow around the school, and to and from parents.
They gave all parents their own email account too, to be able to email staff, and put in place a simple set of rules to define who could email whom. And by mixing users with Outlook, and Outlook Web Access, they could provide anytime, anywhere access. As Steve Banyard, who’s the school’s Network Manager put it:
We wanted a system we could manage ourselves and that everyone could use with confidence. Above all, we wanted to manage user access to ensure that e-mail was there to support teachers and students, and that there was no risk of the system being abused.
There’s a green bonus too – the school is now using less paper because documents are accessed online. Their previous printed newsletter that used to go to 800 parents each term is now e-mailed to everybody.