With ever increasing access to the latest trends in technology in the classroom and the lecture theatre, students' and teachers' expectations of the learning experience at College are at an all-time high. In order to meet this expectation, it is becoming essential for Colleges to promote and integrate both commercial capabilities and a business-oriented learning experience into the service they provide, which demands a strong and integrated management information system.
For most Colleges the initial experience with CRM implementations over recent years has been largely unsuccessful. And yet, as mentioned previously, Colleges are faced with challenges, such as improving the student experience and becoming more commercially oriented, that a successful CRM system would greatly assist with.
To help institutions realise this, we are delighted to offer the opportunity to tune into a webinar conducted by CRM experts Craig Abbott, Business Development Manager and Lee Parton, Business Consultant of Crimson Consultants. Craig and Lee generously share their expertise on strategic implementation of CRM in Colleges, why so many fail and how to deploy Microsoft Dynamics CRM effectively in College.
Crimson Consultants specialises in the implementation of Microsoft Dynamics CRM in the post-16 education sector and has a number of existing customers within FE and HE.
To find out more about how to manage your CRM system more effectively and build a strong foundation in your institution, check out a recording of Craig and Lee's webinar here