Understanding how to measure the value of public sector projects

This post is by Stephen Kell. In the current climate of austerity and cost cutting, the focus of attention in the public sector is on reducing costs not on realising value from investment into initiatives. Often in reducing costs there is an impact on the services delivered to the citizens of the country. The economic…

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City of London improves customer satisfaction while sharing best practise with the SLG

The City of London is an ancient organisation using modern technology to deliver services to a large and complex range of constituents that includes local residents, visitors, small businesses, international corporations, embassies, and over 300,000 daily commuters. Previously, the city had no unified CRM system, with each department employing its own methods to store data,…

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Public Sector Windows 8 Apps eBook

Over the past few weeks we have been compiling eight great public sector apps which can be found in the Windows 8/Windows Phone app store. The result is this handy guide which features details about each app, screenshots and information about our involved Partners. Featured in the Windows 8 app eBook are the following apps: Love…

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Metropolitan Police turn to Office 365 for Olympic support

The Metropolitan Police Service in London required easily accessible email for extra police officers during the 2012 Olympic and Paralympic Games. To avoid costly capital expenditure on its existing infrastructure, the Met wanted to quickly provision these users and then remove the service when no longer required. Microsoft recommended the Office 365 platform with Microsoft…

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The big advantages of flexible working – radio interview with Microsoft’s Dave Coplin

The very successful Anywhere Working Week (see #AWweek on Twitter) has come to an end. But it seems that government organisations are still divided about what flexible working brings to their workplace and, most importantly their productivity. Today’s Anywhere Working event at the London Transport Museum has been an excellent demonstration of how well flexible working (aka mobility/aka anywhere…

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Office 365 allows flexible working for all, slashes IT costs and enables a ‘paperless office’ for Wiltshire Council

The organisation has reduced IT budgets by more than 25 per cent with new deployments. London, UK. — Mar. 20, 2013 — Wiltshire Council has cemented its transformation from  5 local authorities in Wiltshire to a single Unitary Authority by moving a  significant IT service to the Cloud with Microsoft Office 365. The move, coupled…

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Public Sector case studies for Budget day

Well, the 2013 budget has finished and while the dust is settling on the key points from the Chancellor’s speech, We’ve compiled some great case studies from the UK public sector to share with you which demonstrate excellent examples of cost saving… How to save money and… …reduce carbon footprint Leicester City CouncilCity Council Makes Significant Savings…

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Tablets that mean business – Windows 8 helping cut the total cost of ownership

There is no doubt that Windows 8 is the new kid on the block as far as operating systems are concerned. It’s still in its infancy and, as a result, people are just beginning to realise its vast potential. Dell are one of those companies who are currently producing a selection of great devices to…

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Anywhere Working – how to work where and how you want

Off the back of the Parliamentary reception for the Anywhere Working campaign and as Office 365 for business is launching today, we thought we’d share this lovely video with you… Do you have a flexible working policy in your organisation? If not, check out this fab video out: Posted by HowardContent and Communities Manager, Microsoft Public Sector

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The Electoral Commission improves data accuracy and customer service with CRM

Here is a great case study for anyone thinking of improving data accuracy, cutting admin and improving customer relations… The Electoral Commission is a body set up by the United Kingdom (U.K.) parliament to regulate party finance and set election standards. To improve decision making through more accurate data, the organisation deployed customer relationship management (CRM)…

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