Digital by design – users, users, users are the top three priorities

Previous blog postings on the ‘Government Reimagined – The Evidence’ panel session at Civil Service Live last week have focused on examples of transformation in local authorities and a government agency. In this post, we shall share some of the observations from the ‘agent of change’ in government for digital-by-default services – the Government Digital…

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Digital inclusion – 95% of British cattle transactions made online

The panel session on ‘Government Reimagined – The Evidence’ at Civil Service Live provided excellent examples for across central and local government on how different public sector organisations are achieving transformation using ‘digital-by-default’ public services. Ed Schofield, Information and Technology Director, at the Rural Payments Agency (RPA) shared the fact that 95% of the bovine…

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Digital by Default: The curious incident of the dog in the night time

At Civil Service Live in London last week, Microsoft ran a panel session on ‘Government Reimagined – The Evidence’. One of the memorable anecdotes from the panel discussion relates to the curious incident of the dog in the night… Geoff Connell, CIO of the London Boroughs of Newham and Havering, used the intriguing example of…

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