Operational Efficiency – Microsoft Tech Days Online – October 27th

As both time and travel budgets are tight for everyone, I thought you would be interested in this programme of Microsoft Tech Days Online that we are running on Thursday October 27th.  There are three tracks available on the following topics in the morning of October 27th (09:00-12:00): Collaborate Better: (Office 365, Office 2010) System…

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Open Government – New Accessibility Features for Office 2010

Another theme articulated in the Government’s recently published ICT strategy is the acknowledgement that “Government ICT is vital for the delivery of efficient, cost-effective public services which are responsive to the needs of citizens and businesses. We want government ICT to be open: open to the people and organisations that use our services”. An important…

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Cloud Computing – Work Smarter with Office Communications Online (Live Meeting)

Office Communications Online is a core offering of Microsoft Online services, providing presence, instant messaging and person-to-person (1:1) audio and video.  Online services help simplify IT management by removing the need to deploy, configure, monitor and update/upgrade on-premise communications and collaboration solutions.  It is an innovative cloud-based solution that can help to improve productivity and lower…

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Microsoft TechNet Springboard Tour - free event in Reading on November 1st

The Microsoft Springboard team, based at our headquarters in Seattle, create really good content on TechNet to help you to understand and deploy our latest technologies. In a way, they are a IT manager’s best friend, because they provide useful web guides that provide step-by-step processes for things like Windows 7 deployment. At last, they’re…

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Live Meeting: Performance Management in the Public Sector

All Public Sector organisations are currently facing the challenge of cutting their budget, improving their efficiency and maintaining frontline service quality. There is no simple answer to this challenge but a good start point is the ability to transform data into insights that make it easier to identify where improvements can be made and innovation…

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Windows 7 - (Almost) One Year Old

According to the Guinness Book of Records, Happy Birthday To You is the most recognised song in the English language and has been translated into 18 different languages.  The melody comes from a song called Good Morning to All.  In the US the copyright is owned by the Time Warner Group and it is alleged…

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Business Intelligence - NHS Nottinghamshire PCT gains insights and decision-making power.

“Business Intelligence is quite simply taking the hand cuffs off right across the organisation — even a limitless budget couldn’t have liberated us in this way.”  These are the words of  Andy Hall, Associate Director of Performance at Nottinghamshire County Primary Care Trust (PCT) Business intelligence, or performance management if you prefer,  is a deliberately…

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Cloud Computing – Combining on-premise software with hosted services

You can invariably rely on the customer to cut through the hyperbole that surrounds new technology paradigms to work out what is the right solution to their business needs.  Cloud computing is the latest example where customers are increasingly realising that a hybrid approach combining on-premise software with hosted services is the most effective way…

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Smarter Government – How Medway Council uses technology to deliver self-directed social care

In the area of social care, Medway Council is helping to lead the implementation of a national programme called Putting People First, a new model of self-directed support delivery using a technology solution, CareDirector, from Microsoft partner CareWorks. Medway Council provides social care for approximately 9,000 citizens, including elderly people and adults with physical, mental,…

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Citizen Services – London Fire Brigade Boosts Productivity with Office 2010

Formed in 1710, the London Fire Brigade (LFB) has evolved into the largest fire and rescue service in the United Kingdom. It has 7,000 staff, including 5,800 firefighters and officers. Leaders at the London Fire Brigade are currently implementing a pilot programme to upgrade to Microsoft Office 2010 to take advantage of the expanded feature…

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