What are the essential steps to deploying new technology in the public sector?

I was on Twitter the other day and saw this slide from a Public Sector ICT conference outlining what one presenter said were the 10 steps to successful ICT deployment. It’s an important concept, as there’s real value in having a checklist to work from when deploying new technology. My list would look a little different, however, focusing on outcomes, infrastructure, and people, rather than abstract IT goals.

Take a look and let me know what you think in the comments: 

  • Link business outcomes to information strategy.
  • Establish a portfolio of apps that are device agnostic.
  • Ensure you have a modern integrated identity and security platform.
  • Commission compute based on value for money.
  • Develop a roadmap to hybrid cloud computing.
  • Retrain key staff to be able to link business outcomes to ICT strategy.
  • Retrain the Procurement function to exploit IP from various sources.
  • Leverage you existing infrastructure and execute a roadmap to the future.
  • Establish an infrastructure that leverages APIs.
  • Create a single ICT strategy for government and leverage the economies of scale that come from that.
Want to learn more about deploying a ICT platform in your organisation? Join Microsoft at UC Expo on 21-22 April 2015 and discover more ICT best practices. If you have a question about our vision of the future of IT in Government then e-mail gclouduk@microsoft.com.
Comments (1)
  1. Melvyn Ingleson says:

    Michael, I would share your views, and with the exception of the first step, the other steps are very much why ICT professionals are often vowed as great plumbers but not great house builders! The plumbing is essential to a functioning home but you need to focus much more on what THE HOMEWONER wants, how  the Community around the homeowner will be affected by the new building.

    The absolute priority for public sector leaders is to deliver ever improving services and that should always be the driving principle of any ICT implementation. Cost reduction, value for money, these are all given hygiene factors when developing a ICT plan.

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