When the UK Supreme Court began operating in 2009, it inherited an IT infrastructure from the Ministry of Justice that simply didn’t meet the new court’s needs. The Ministry of Justice employs 80,000 people and its IT wasn’t able to deliver the flexibility, reporting capability and cost savings the new court needed. The court needed a new approach to technology – and with its case load increasing rapidly, it needed a solution that could adapt to new challenges and stand the test of time.
Rather than perform another incremental upgrade, the court chose to move its infrastructure to the cloud, so that their platform could evolve with their IT needs. Using a combination of Microsoft Azure, Microsoft Office 365, Microsoft Intune, Windows 7, and Microsoft Dynamics CRM, the court is now able to:
- Manage IT assets with greater control and flexibly using just a three-person IT staff.
- Increase user satisfaction with familiar, easy-to-use tools requiring minimal training.
- Empower justices and key staff to work remotely using laptops and Windows Phones.
- Manage cases efficiently, reducing delays in spite of a growing caseload.
- Reduce IT costs by as much as 60%.
Watch how technology is empowering staff and future-proofing IT infrastructure at the UK Supreme Court: