Today governments around the world face a landscape that is constantly changing. From new technology trends such as cloud computing and the “bring your own device to work” phenomenon to increased citizen service expectations, governments are facing significant challenges and need to be ready for what’s next.
That’s why I’m excited to share a new whitepaper with you called, “Dynamic Business for Smart Government: From Aspiration to Reality,” which looks at how governments can adapt to the modern challenges they face, while also achieving their “big picture” visions for the future. In other words, this paper explores how public sector organisations can become “Dynamic Governments,” capable of adapting to and being ready for change.
What does a Dynamic Government look like, and what are some key steps that organisations can take to get there? For instance, is your organisation taking full advantage of its data? How much are you engaging your citizens, and through which channels? Below is a quick look at some of the themes we explore. Be sure to read the full whitepaper to see how your organisation stacks up against the key criteria identified and how you can take steps to become a Dynamic Government.
A collective intelligence
Organisations today are more connected than ever. From mobile devices to social networks, new technologies have changed the way that we work and play. We believe that fostering these connections between employees, constituents, and partners can provide people with better insights, and ultimately, help them make better-informed decisions.
Seeing the future
While traditional business applications have been backward-looking systems of record, Microsoft is helping governments innovate by using intuitive technology that moves workflows forward. Combine these applications with pervasive, built-in business intelligence (BI) tools, and governments can tap into the rich data available for even more targeted information. For example, solutions that combine transaction history with information about factors like weather, traffic, and demographics can help government organizations maximise their budget management while simultaneously offering greater support for citizens. By using more forward-looking technologies, governments can become more agile and responsive to their changing business environment.
Ushering in a modern workforce and a new way of thinking about work
People are an organisation’s greatest asset, and equipping them with products that go beyond functionality to help inspire passion can help them become more empowered at work. By offering intuitive end-to-end solutions that work across a variety of devices, Microsoft is working to improve the user experience so employees can focus their efforts on their work without being limited by the technology.
With the right tools and strategies in place, your organisation has everything needed to become a Dynamic Government. And, you may already be on the path. I invite you to read the full whitepaper to learn more and to consider how your own organisation is preparing for the future.