The Shared Learning Group (SLG) consists of a group of UK local authorities working in collaboration with Microsoft’s Public Sector Division to share best practice and knowledge where all participants of the group receive the benefits of the collective experience within the group. They jointly deliver business-driven innovative solutions with ICT as the key enabler, to improve council services and consequently the experience of the citizen.
There are several workstreams in the SLG that are evaluating the potential for technology innovation in the delivery of better citizen services:
- Business Process Automation
- Technology in the home
- Flexible and collaborative working
- Identity management
- Software compatibility
The SLG can be looked on as a shared service for innovation in the technology enablement of public services to help develop and produce practical and usable solutions that can be applied across the public sector.
Current membership of the SLG includes the City of London, Hampshire County Council, Kent County Council, Isle of Man Government, London Borough of Lewisham, Sunderland City Council, Leeds City Council and Wakefield Council.
As you can see, the SLG embraces a ‘broad church’ of different types of local authority and regional government. This mix of membership provides a rigorous test-bed for evaluating how innovative technology solutions can work in the ‘real world’ of different local and regional government structures.
Posted by Ian