Citizen Services – London Fire Brigade Boosts Productivity with Office 2010

Formed in 1710, the London Fire Brigade (LFB) has evolved into the largest fire and rescue service in the United Kingdom. It has 7,000 staff, including 5,800 firefighters and officers. Leaders at the London Fire Brigade are currently implementing a pilot programme to upgrade to Microsoft Office 2010 to take advantage of the expanded feature set, improved security capabilities, and simplified user interface of the software.

The pilot implementation involves an initial deployment to 60 employees across its information management, finance, human resources, procurement, and communication teams.  Employees in the pilot user group have taken advantage of new tools in the Outlook 2010 messaging and collaboration client to quickly consolidate email messages into conversations. Now, they can use Conversation View to file these contextually linked email threads to find them easily when needed.

In addition, procurement, human resources, and communications staff at the London Fire Brigade can now use new tools in PowerPoint 2010 presentation graphics to create more dynamic training presentations and collateral.

By deploying Microsoft Office 2010, the London Fire Brigade has provided staff in the pilot user group with new desktop publishing and data analysis capabilities to support greater productivity. Based on the success of this initiative, the LFB aims to bolster employee productivity and maximise the value of its technology investment to users throughout the organisation’s network of 120 stations in the London metropolitan area.

You can read the full story of London Fire Brigade’s deployment of Office 2010 here.

Posted by Ian

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