Microsoft Dynamics Great Plains – Documentation, Requirements and Service Packs.

In Great Plains, the support cases that we receive are of wide diversity. However we deal with a number of cases

that are requesting information in relation to Upgrades, Service Packs, and Documentation. The appropriate articles

can sometimes take some time to find on PartnerSource/ CustomerSource. So, the below tables has links to the articles

for Great Plains (GP) & Business Portal (BP) Versions. This can be a useful reference when you need to access items

such as new Hotfixes, manuals, and recommended system requirements to utilise GP, saving time searching on the site.

Also within Great Plains there can be some confusion with the version’s build number and Service Pack. It is important

to distinguish each build so when working on a case, the version number can be easily stated, which helps with the case’s

efficiency. The table below can be a useful resource of information when checking GP versions against Build Numbers.

Best Regards

Kevin Tunstall

Microsoft Dynamics GP Support Specialist