CRM As A Solution Development Framework Whitepaper

Running In The Family… There are several good whitepapers available focusing on Microsoft Dynamics CRM as a solution development framework (xRM), but none of them quite met the requirement I had for a document that I could give to enterprise architects with no prior experience of the product. I decided to pull together a new…

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Microsoft Dynamics CRM 4.0 Tidbits – Reporting Architecture

Papa’s Got A Brand New Bag… Because CRM 3.0 was an Intranet only application, we could make certain assumption that users would have direct access to SQL server for a number of features including: “Reporting” – where users were navigated over to the SQL Server Reporting Services web server. “Export To Excel” – where users directly connect to…

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Microsoft Dynamics CRM 4.0 Tidbits – Event Architecture

Girls On Film… One of the biggest area of investments in CRM 4.0 is the complete re-design of the of event framework in order to improve the consistency and reliability of handling events through custom code. As part of this re-design, we have changed the CRM 3.0 name of business logic extensions from “Callouts” to the far…

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Architecture In A Multi-Tenant World

Take Your Mamma… As many of you know, the next version of Microsoft CRM (codename Titan) is focusing on a number of key design themes under the umbrella “Software as a Service” (or SaaS for short). From an application architect’s point of view, there are three key differentiators that separate a well-designed SaaS application from…

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