CRM Developer Futures

Rockaria… I was browsing through the latest recorded content available on Channel9 (the Microsoft community site for developers) and came across the following recorded web-casts. CRM “5”: Chatting with the platform team CRM “5”: Deploying Line-Of-Business Solutions If you are an ISV interested in understanding how your solution may be able to take advantage of…

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What’s New In CRM5

Moonflower Lane… Now, before anyone from the CRM product team jumps in and accuses me of revealing Microsoft secrets, this post is just a consolidation of the information that is publicly available on the Web. For those of us not lucky enough to attend the Microsoft Professional Developers’ Conference (PDC) in Los Angeles  a couple…

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UK User Group Meeting – 29th October 2008

Love Rears Its Ugly Head… I just received an e-mail from Rod Gordon at Gordon Associates letting me know about the next Microsoft Dynamics CRM UK User Group meeting being held on the 29th October at the Microsoft offices in Thames Valley Park, Reading from 1pm to 5pm. Sessions include: Workflow, reporting & printing in…

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Meet Abhijit Gore (CRM Program Manager) at Convergence

Superstition… Abhijit Gore contacted me yesterday to ask for some help arranging some 1:1 customer/partner meetings whilst he is at Convergence EMEA 2008 in Copenhagen later this year (November 19-20 2008). Abhijit is part of the CRM product team, based at the Microsoft India Development Centre (IDC) in Hyderabad, and is responsible for a number…

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September Catch-Up

Sometimes… It’s been almost 8 weeks since my last post, and a lot has happened since then. Not only did I manage a couple of week holiday with my wife and two boys, but we also filled the job vacancy in our team. Michael Wignall joins us from Microsoft Gold Certified Partner Tubedale Communications, where…

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CRM & Team Development Projects

Mississippi Moon… I just got back from Seattle, after spending a full week at TechReady7. TechReady is an internal technical conference, where 5,000+ Microsoft field folk from around the world (pre-sales, consultants, support) get to catch up with product teams during 1,200+ breakout sessions. Whilst there, I spent quite a bit of time with the…

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Mind Your Language

Ramble On… Now I’m all for a bit of healthy competition in the CRM market, and highlighting your products benefits over the competition is just part of a standard sales process. However, I did have to laugh when I saw an e-mail sent by a sales rep. from another CRM vendor, to a client who…

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Converting HTML E-mail To Plain Text

The Battle Of Evermore… OK, I admit it. I’ve caught the CRM development bug. What started as a harmless bit of fun working on document library integration between CRM & SharePoint has now developed into an obsession. In this post I will describe how to build a plug-in that examines the body of any e-mail…

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Explaining CRM 4.0 System Requirements

Universally Speaking… Every so often I get asked why we only support certain versions and/or service packs for some of the products we depend on, such as Windows or Office. Earlier this week I received the following question from one of our partners here in the UK: I am currently involved in a large opportunity…

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Visual Studio 2008 Hangs After Adding A Web Reference

Sign Of The Times…  A few weeks ago I came across a problem in Visual Studio 2008, whereby it seemed to hang every time I added a web reference to the CRM web service, and then tried using IntelliSense to discover the attributes of an entity. Looking at the processes in Windows Task Manager, showed…

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