CRM Online Invoice Payment Option

Who Stole The Soul…

With the move to the new Microsoft Online Portal (MOP) administration, billing and provisioning platform, purchasing CRM Online (and Office 365) services has become much easier. We still have the same three payment options, Credit Card, Invoice and Volume Licensing, but unlike the previous Windows Live (CTP) options we don’t make you jump through hoops if you want to set up something as simple as paying by invoice.

Simply log into your Microsoft Online Portal (MOP) at, selecting Purchase from the Subscriptions tab. Add the Microsoft Dynamics CRM Online Professional plan to your shopping cart and select the number of user licenses you wish to purchase.

Adding CRM Online To MOP Shopping Cart

Once you proceed to the checkout, you will be taken through a very simple wizard to complete your purchase. The first page allows you to enter company information, including you VAT Registration Number if you have one (I guess this is UK specific and will change depending on which country you are in).

CRM Online Purchasing Company Details

If you are working with a Microsoft Dynamics CRM implementation partner, you can add their partner ID to your order. Although this step is optional and has no impact on your order, this information helps us understand which of our partners are doing great work with our online customers. You can always change this in future (for example, if you choose to work with another partner), so please, please, please do take the time to fill this in.

CRM Online Partner Information

Next you can choose either monthly payments (credit card only) or pay for the full year (both credit card and invoice). For higher-value, invoice purchases we have a credit-check process that usually takes 2-to-3 working days to approve before you can access your CRM Online subscription. However for lower-value purchases, approval should be instantaneous.

CRM Online Payment Options

Finally, after signing the legal agreement and confirming your purchase, you are ready to go. I’m sure you will agree, this is a very straightforward and easy to understand process, which enables you to purchase CRM Online (and Office 365) with confidence.

This posting is provided "AS IS" with no warranties, and confers no rights.

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Comments (2)
  1. johng says:

    If you are an existing ms crm 2011 online customer where do you get your username & password to logon to the portal,

    I'm the admin & billing admin for our crm online instance and i cannot sign-in to this portal for some reason.

    Any help appreciated.


  2. Simon Hutson says:

    Hi John, at the moment we have the old and new administration, billing and provisioning platforms running in parallel. We are working on a process to automatate the migration of customer accounts from one to the other, but I don't know the timeframes for this. If you send me your contact details via the Email Blog Author form (…/contact.aspx), I will see if I can find out more details for you.

    Thanks, Simon

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