Just in case you hadn't see the other CRM blogs, there are 4 video interviews on https://channel9.msdn.com/ recorded by members of the CRM engineering team, showing various CRM 4.0 features:
- CRM 4.0 Overview with Phil Richardson
- CRM 4.0 Deep Dive with Phil Richardson
- CRM 4.0 Workflow with Praveen Upadhyay
- CRM 4.0 Reporting with Barry Givens and Phil Richardson
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