Update To Microsoft Dynamics Support Lifecycle

All That Jazz… I have been reading the news articles from our Convergence 2007 conference in Copenhagen this week, when I spotted that we have improved our Support policy for our products. We have just brought our Dynamics product support policy into line with the rest of our Business and Development software by offering 5-years…

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Microsoft Dynamics CRM 4.0 & Unified Communications

Red Sector A… As you may know, I spend a little bit of time each week keeping up to date with what’s going on in the rest of Microsoft outside of just CRM. Last week, at the Unified Communications Launch 2007 worldwide event in San Francisco, Bill Gates and Jeff Raikes launched our next generation of unified…

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Discussion: CRM Question of The Day

The Analog Kid… I just had a question posted via the contact form on my blog from Chitrarasan Durai, who works at one of our partners. Unfortunately, I don’t usually have the luxury of being able to spend time working on complex problems, so I thought I throw the question open to the readers of this…

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Current List of Microsoft Dynamics CRM 4.0 Posts (Part 2)

Distant Early Warning… Following on from my previous post Current List of Microsoft Dynamics CRM 4.0 Posts (Part 1), here are more links to recent CRM 4.0 articles: 12th October 2007 Titan: Workflow 13th October 2007 Using Pre/Post Images in Plug-ins  14th October 2007 CRM 4.0 – Multiple organizations and what they mean for developers …

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Webcast: Custom Development on Microsoft Dynamics CRM

Malignant Narcissism… During my weekly browse for new CRM-related content around the web, I saw this recorded webcast appear on the Microsoft on-demand webcast site. MSDN Webcast: MSDN geekSpeak: Custom Development on Microsoft Dynamics CRM with Aaron Elder (Level 200) MSDN geekSpeak is a new kind of webcast series, hosted by Glen Gordon and Lynn…

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Microsoft CRM Support at Convergence EMEA

Keep Yourself Alive… I just heard that my good friends Iain McDonald (CRM Technical Lead) and Jibran Ali (CRM Support Specialist) from our Global Technical Support (GTSC) group will be attending the Convergence 2007 conference in Copenhagen next week. They are going to be manning the CRM technical support stations located in the Pavilion, so if you are attending the conference…

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Current List of Microsoft Dynamics CRM 4.0 Posts (Part 1)

White Wedding… To make sure I didn’t duplicate any information in my blog, I have been compiling a list of CRM 4.0 (formerly codenamed ‘Titan’) technical posts since the NDA (Non-Disclosure Agreement) was lifted on 1st October 2007. I figured that this would also be of use for the wider Microsoft CRM community, with a couple of…

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Microsoft Dynamics CRM 4.0 Tidbits – Reporting Architecture

Papa’s Got A Brand New Bag… Because CRM 3.0 was an Intranet only application, we could make certain assumption that users would have direct access to SQL server for a number of features including: “Reporting” – where users were navigated over to the SQL Server Reporting Services web server. “Export To Excel” – where users directly connect to…

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Microsoft CRM 4.0 Beta Available For Partners

Pity The Child… Thanks to everyone who sent me details about the Microsoft Virtual PC 2007 (VPC) image now available for download from the Microsoft Dynamics partner portal (PartnerSource). Just in case you don’t subscribe to the blogs of Philip Richardson, Ben Volmer or Ben Riga, you can download the VPC image here. I would just like to…

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Microsoft Dynamics CRM 4.0 Tidbits – Advanced Events

I Walk The Line… With CRM 3.0 we had a pretty robust model for building custom business logic extensions, known as callouts, which allowed developers to write C# or VB.NET code to handle pre-stage and post-stage events for platform operations such as: Create Update Delete ChangeState Merge Assign However, this list of events is far…

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