Craig Steere’s Guest Spot: Microsoft CRM Real World Service Scheduling

Whole Lotta Love… There appears to be very little information about the capabilities of Microsoft CRM service scheduling, and as a result there may be some customer opportunities slipping by that we are actually very well positioned to solve. After spending the last 2 weeks getting to know some of the ‘hidden’ gems of service…

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Social Networks & CRM

Knowing Me, Knowing You… I just finished watching a great webcast on Channel9 (the Microsoft community site for developers) covering Knowledge Network, a new add-on for the up-coming release of SharePoint Server 2007. Knowledge Network automates the discovery and sharing of knowledge and relationships, enabling you to quickly locate who knows whom and who knows what…

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Microsoft CRM 3.0 Client Compatibility Release for Vista & Office 2007

I Bet You Look Good On The Dance Floor… Back in May, I wrote that our sustained engineering (SE) team would be testing the Outlook client with Windows Vista & Office 2007, fixing any issues that were identified and releasing a refresh of the Outlook client (you can find the posting here). Although no resources…

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Microsoft CRM 3.0 Adapter for BizTalk Server 2006

Out In The Fields… The news that many of you have been waiting a long time for is now here. You can download the BizTalk 2006 Adapter for Microsoft CRM 3.0 here. The Adapter enables integration between Microsoft Dynamics CRM and Non-Microsoft Business applications and allows the following operations. Availability of Microsoft Dynamics CRM as a…

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