Global Consulting Company Evolves Its Winning Approach to Meeting Public-Sector Needs

Hitachi Consulting makes effective use of its public-sector expertise, its strategic relationship with Microsoft, and Microsoft technologies to support public-sector customers that need to provide excellent public services at a time of large budget cuts. Customer experience shows that Hitachi Consulting’s expertise and business process optimization, together with solutions such as Microsoft Dynamics AX 2012 and many other Microsoft technologies, deliver the dramatic results that public-sector entities look for.

When Microsoft announced a new version of its enterprise resource planning (ERP) solution, Microsoft Dynamics AX, Hitachi Consulting immediately saw the opportunity for public-sector customers. Mark Roberts, Vice President at Hitachi Consulting, says, “Microsoft Dynamics AX 2012 is very much oriented toward the public sector. Microsoft has enhanced many solution capabilities that are very important to clients, such as budget accounting and forecasting.”

Mark Campbell, Vice President, Public Sector, comments, “In partnership with Microsoft, we can serve public-sector clients with an unbeatable combination of insight, responsiveness, and technology.” And, commenting on the Microsoft ERP system, Mark Roberts, Vice President at Hitachi Consulting, says, “Microsoft Dynamics AX 2012 is very much oriented toward the public sector. Microsoft has enhanced many solution capabilities that are very important to clients, such as budget accounting and forecasting.”

Hitachi Consulting successfully delivers the all-important cost savings that governmental authorities must achieve. “We have developed a winning approach to enabling vast savings for our clients,” says Campbell. “For example, we can help district councils implement a new shared-services model by aggregating and centralizing processes in a Microsoft technology environment, including Microsoft Dynamics AX as the ERP system. As a result, the councils can deliver higher-quality services at much lower costs.”

Looking beyond the immediate future, Hitachi Consulting anticipates more far-ranging changes in how the public sector in the United Kingdom operates. Says Campbell, “Given large-scale demographic changes and scarceness of resources, public-sector entities need to do more than conduct savings and drive service improvements. They need to think about different means of delivering outcomes. This will include more and smarter commissioning of services, often with new ownership models… The Microsoft Dynamics solutions have the power and flexibility to help us create an environment where the public sector can innovate with greater agility.”

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Posted By Fee Nolan