Windows Phone Update Error codes


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These errors will be visible on the device in Settings > Phone update

Incorrect Date / Time (error 80072f8f)

If you receive Windows Update error 80072f8f while checking for updates, your device date and time might not be the same as the date and time for the online Windows Update service.

Check that your device date + time is correct. Sometimes it helps to ‘reset’ automatic date + time settings (off>on).

If you do not have a SIM card make sure that the manual selection is correct for your time-zone!

We are currently unable to check for updates (error 801881D3)

Currently we don’t know how to escape from this error except for restarting device and re-trying online check.
Changing Region may help.

Limited connectivity (error 80072ee2)

This error may be caused by Wi-Fi connection (firewall or otherwise limited connection)

    • Try to turn off the Wi-Fi and check for updates via 3G connection. Once updates are available turn the Wi-Fi back on and start the download

This error may also appear if your device Region is set incorrectly

    • Make sure that your device Region is set correctly to match the region you are currently in

Insufficient space for update (error 80188308)

Not enough space in system partition to continue the update

Probable scenarios:

  • Some system update like Cortana, language packs, OEM feature has taken up system partition space leaving less space to complete a phone update
  • Users are blocked until more space is made on the system partition or the update is made extremely tiny to fit the available space

The update could not be downloaded (error 801881d0)

    • Package could not be verified because of corrupt file. Very likely that the file download was stopped and started because of connectivity issues.
    • User should be able to retry by clicking on check for updates or session will auto expire and do another download in 6.2 days

An update was installed but cannot be opened (error 80188306)

    • After taking a backup (see top of this page) please perform a hard reset of the phone (settings>about>reset the phone)
    • Set up the phone again, without skipping any steps and update the phone again using a good Wi-Fi connection

Error "The Program can't start because MSVCR110.dll is missing from your computer"

  • This error appears when you wish to run a software which require the Microsoft Visual C++ Redistributable 2012. The redistributable can easily be downloaded from the Microsoft website as x86 or x64 edition. Depending on the software you wish to install you need to install either the 32 bit or the 64 bit version. Please refer to the following link: http://www.microsoft.com/en-us/download/details.aspx?id=30679#
Comments (10)

  1. simphiwe says:

    We having a problem. With. This. Error. Code 80048264

    1. Lee Stott says:

      Simply re-entering the account password on the device seems to fix most of the people who have this error see http://forums.windowscentral.com/windows-phone-8/234835-error-code-80048264-a.html

  2. vikas says:

    theres a error with my lumia 640xl the error is showing me when i cheking for updates currently my device is running with windows insider build 14977

    1. vikas says:

      theres a error with my lumia 640 xl 0*8024800a) when i cheking for updates in windows insider build 14977

  3. karim says:

    I am having a error code 801901f7 please help

    1. Lee Stott says:

      Hi for error see https://answers.microsoft.com simply search with error number

  4. genesis says:

    I'm have problem how to fix error 0x8024a213
    I'cant download games or apps i can't update my phone because of this error what cna I do?

    1. Lee Stott says:

      You should look for the error at https://answers.microsoft.com/en-us looking at this forum you You need to uninstall and reinstall Windows Insider app and then select Fast Ring. Phone should start installing updates seamlessly.

  5. I have Nokia lumia 520 windows 8,when i want to update software,it shows me 76-80% of downloading and a error code of 8018810d so please help me.Am forward to you

    1. Lee Stott says:

      Error code 801881D0. According to Microsoft support section, the cause for this displayed error is the slow internet connection that your phone has. Make sure that you have reliable internet connection prior updating to ensure smooth update of your phone to Windows 8. Go back again to Settings> Phone update> Check for updates.

      I suggest you do a soft reset.
      If all of this fails it's time for a hard reset.

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