Downloading Software from DreamSpark.com with Secure Download Manager

Secure Download Manager

The Secure Download Manager (SDM) is Kivuto's proprietary software program for managing the secure download of files from DreamSpark.com and institutions DreamSpark ELMS Stores.

When you download software with the new SDM for the first time, you will be prompted to download and install the SDM on to your computer.

You will need to install the SDM on your computer only once; all subsequent downloads will automatically launch the SDM. The SDM provides for secure, effective and efficient file downloads, especially for files that are too large for some browsers to download.

Note: The DreamSpark SDM is only available for Windows.

OPERATING SYSTEMS SUPPORTED BY KIVUTO SDM    

 Windows XP    
 Windows Vista    
 Windows 7    
 Windows 8
    Windows 8.1
    Mac OSX running Windows via VM Image or BootCamp   
 

WEB BROWSERS SUPPORTED BY KIVUTO SDM
   
 IE 7, 8, 9, 10, 11    
 Firefox
 Chrome    

How do I download and install the SDM?

  • To download and install the SDM, sign in to DreamSpark or  DreamSpark premium Institution WebStore using your Username and Password. 
  • Place the order for your software. When the order is completed, the Receipt page is displayed. 
  • On the Receipt page, click the Start Download button. The Secure Download Manager Installation window is displayed. 
  • Click the Download SDM button. The SDM starts downloading.

image

Where can I find the SDM on my computer?  

  • Once the SDM is successfully downloaded to and installed on your computer, in Windows, the Shortcut to Secure Download Manager.exe icon is displayed on your desktop.
  • For the Mac, the SDM is found in the Application Folder. If you choose to download additional software from the WebStore, you do not need to re-download or re-install the Secure Download Manager unless you have removed it from your system. If you have removed it from your system, the WebStore will prompt you to install it again when you initiate a new download.

How do I download my software?  

  • Once you have downloaded and installed the SDM, download the .SDX file for your order and then launch that .SDX file. A new window will open. To begin downloading your software, click the Start button. Note: The SDM can only process one order at a time. Do not attempt to start a second instance as it will be ignored.

image

If you have any questions about the new Secure Download Manager contact Kivuto at DreamSpark@kivuto.com.    

Further details on DreamSpark Secure Download Manager

https://kivuto.com/dreamspark/SecureDownloadManagerReferenceGuide_en.pdf

SDM FAQ's

https://e5.onthehub.com/WebStore/Account/SdmDownloadFaq.aspx?ws=2cbc6a33-25f4-e011-8e6c-f04da23e67f6&secure=1

Getting Started with a ELMS Store

Getting Started Guide - https://kivuto.com/dreamspark/DreamSparkGettingStartedGuide_en.pdf

Tutorial Videos for setting up ELMS - Training Videos

DreamSpark for Institutions - Microsoft DreamSpark Program

Comments

  • Anonymous
    February 11, 2014
    Hello, I have a problem. I need to download visual studio professional 2012 BUT i can't. i downloaded SDM but if i open that or any file related ti that i get: "need to enable active scripting on internet explorer... so i turned it off went to internet explorer(WHICH I NEVER USE) and turned on active scripting and clicked the SDM again at which point it just gave the same message... no download starting whatsoever. i need it for school so i really need some help with that. Thanx in advance

  • Anonymous
    March 31, 2014
    The comment has been removed

  • Anonymous
    April 23, 2014
    Hello, I have a problem. I need to download visual studio professional 2012 BUT i can't. i downloaded SDM but if i open that or any file related ti that i get: "need to enable active scripting on internet explorer... so i turned it off went to internet explorer(WHICH I NEVER USE) and turned on active scripting and clicked the SDM again at which point it just gave the same message... no download starting whatsoever. i need it for school so i really need some help with that. Thanx in advance

  • Anonymous
    April 23, 2014
    I got past this issue by running dreamspark.com on IE 10, no sweat. Once downloaded, I could not find the VSE 2012 or 2013 iso files. After searching, I saw that the release date is used when the iso is written, not the download date. Hope this helps someone else. You will thus not find the file under the date you downloaded, but under the date Microsoft published it. Thanks

  • Anonymous
    April 24, 2014
    Hi Sorry to hear your having issues please send any issues or problems to DreamSpark@kivuto.com informing them of the problem and your dreamspark account username/institution of study

  • Anonymous
    June 08, 2014
    Is there meanwhile a solution to this problem?

  • Anonymous
    June 08, 2014
    The comment has been removed

  • Anonymous
    June 10, 2014
    I had the same problem with exception [object Error] and I ended up fixing it by going into my internet options in IE and restoring the defaults for most of the tabs. Hope this helps!

  • Anonymous
    June 11, 2014
    I followed Albie's advice and this fix my problem. I am able to download the program now. Thank you Albie.

  • Anonymous
    June 18, 2014
    I too have found that resetting IE to its default settings makes the download work and we don't get the exception [object error] any more. This will surely help all guys having this problem.

  • Anonymous
    July 05, 2014
    SDM gives message that it won't run on this operating system.  Is there a work around so that I can download something from Dream Spark?

  • Anonymous
    July 23, 2014
    so it don't works for me because i've deinstalled IE, is it right?

  • Anonymous
    August 03, 2014
    Secure Download Manager is a bad joke. I get always the same error "message from webside execption objet error"  - There is no direct support no help to find in net.  

  • Anonymous
    August 28, 2014
    The comment has been removed

  • Anonymous
    September 05, 2014
    I'm having the same problem as Stanley.  Any thoughts?  It installs fine but will not open.

  • Anonymous
    October 19, 2014
    I've been repeatedly getting the message " unpacking error, the product did not unpack correctly. Please download the product again." Well I can't download it, the product says it is downloading but stays at 0% for an hours. Is there a number I can call or do you triage tickets via this message board? I need these items for school ASAP. Thank you in advance.

  • Anonymous
    October 19, 2014
    I am repeatedly getting the following message on 2 of my downloads: "Unpacking error. The product did not unpack properly. Please download the product again." When I start the download again it stays at 0% for hours and no progress appears. Is there a direct support number I can call or do you triage tickets through this message board? I need these items for school ASAP. Please help. Thank you in advance.

  • Anonymous
    November 02, 2014
    This must be a bad joke: "The DreamSpark SDM is only available for Windows." So you expect me to have Windows in order to download Windows??? Where's the point then? And the list of SDM "features" (from the web store's help page) adds nothing to the capabilities that my browser already has:

  • "Resumes unfinished or interrupted downloads from the place where they left off" -> Could install a download manager plugin to my browser if I really wanted to pause and resume the download.
  • "Simple installation wizard" -> My browser is already installed. Couldn't get easier than that...
  • "Multiple files can be downloaded at the same time" -> My browser can do this.
  • "You decide when to download" -> Yes, with my browser I always decide when to download.
  • "Easily handles large files (bigger than 2 GB)" -> My browser never had a problem with large files.
  • "Ensures your files are secure by using encrypted data" -> My browser perfectly speaks HTTPS.
  • "Easy downloading with one click" -> Nope. I need to install a piece of software first which definitely involves more than one mouse click. BTW: you can't make one-click downloads easier than plain hypertext + browser So what exactly is this SDM good for?
  • Anonymous
    November 24, 2014
    Worst Download Manager in the world

  • Anonymous
    November 28, 2014
    The comment has been removed

  • Anonymous
    December 11, 2014
    We're short a +1 or "Like" button here, but I agree with "disappointed user"'s post wholeheartedly. I wanted to get Windows 8.1 on my then Linux-only machine. Got the licence key through my proper DreamSpark channel, then, surprise surprise, there's that "Secure Download Manager" in the way. I got the image through, ahem, alternate means (i.e. it involved magnet links and finding a file that matched the SHA1 on the public MSDN site). Finally get around to trying said download manager, and I'm not impressed. Not current download speed? Come on. It's already errored three times during the download of another 5GB file and I'm not half way there yet. Give us a direct link thank you very much, we power users/IT and CS students/devs can deal with the rest.

  • Anonymous
    December 22, 2014
    I personally think that it is very disappointing that Microsoft use what appears to be a very poor attempt at a download manager. I personally find it unacceptable to wait for 24 hours to download a 2GB file. So my advice is get your serial number from DreamSpark and then download the software from here:- <a href="www.techverse.net/.../a>. As far as I can ascertain the software is coming from Microsoft through Digital River, so I don't believe it breaches copyright. Good luck all.

  • Anonymous
    December 29, 2014
    I'm downloading Visual Studio 2013 Update 4, but it never ends. Somebody knows what's happening? Already got 100% of download, but continues downloading

  • Anonymous
    January 26, 2015
    Downloading VS 2012, it wont let me download to particular file folder, so I change file folders and then it starts downloading. Then it wont unpack properly. Requests I download again. Then it just hangs at 0% and I can not get it.

  • Anonymous
    February 01, 2015
    The list of supported OS is incomplete: Mac OS 10.10 Yosemite is supported by the SDM. - I don't know about other versions of OS X though

  • Anonymous
    February 16, 2015
    The comment has been removed

  • Anonymous
    March 03, 2015
    The comment has been removed

  • Anonymous
    April 21, 2015
    The comment has been removed

  • Anonymous
    April 24, 2015
    May I know where else I can look for the SecureDownloadManager.exe besides the shortcut on desktop?

  • Anonymous
    May 21, 2015
    I tried this with Chrome, IE, and Firefox on Windows XP and it doesn't work.  I keep getting scripting errors from JQuery.  On most networks in the US, large files can be downloaded with any problems.  Why does Microsoft have to force us to use a crummy product without any workaround?

  • Anonymous
    July 11, 2015
    i need spark dawnloder to ecces my pc

  • Anonymous
    August 12, 2015
    LIke everyone else, i have an "Active Script" problem and i need the Visual studio 2010 (too bad they onlt have the express version), i can't understand it, why is microsoft so cheap????, thye get towers of money and they can't invest in a working donwloand manager!!!

  • Anonymous
    August 13, 2015
    The comment has been removed

  • Anonymous
    August 19, 2015
    The comment has been removed

  • Anonymous
    August 28, 2015
    i can complete download software from dreamspark with it steps:

  1. Open your dreamspark`s account on IE (new update will better).
  2. Then, download software and choose Start Download.
  3. If you have been installed sdm, please download sdx file but don't save it on your pc.
  4. Choose open and sdm will appear, download it and then Launch.
  5. Automatically folder should created and iso file in there. sorry for my bad english  
  • Anonymous
    September 16, 2015
    Like everybody else here, I have the same "active script" problem, tried all the solutions posted and nothing worked. And no Lee Stott, I don't have time to write emails, and then wait for days for response. It has been like 2 years since people started complaining about this problem and you did nothing about it. We don't care is it Microsoft or some other company, we just want to able to make our downloads. Is it so hard to provide a direct link ?

  • Anonymous
    September 16, 2015
    The comment has been removed

  • Anonymous
    September 22, 2015
    All, "Secure download manager" just looks like it opens an internet explorer window without any menu bar or right-click options... If you open the .sdx file with any text editor you will notice its just a link...which is not even https (so I'm not sure how this is secure). Just open the file and paste the link in any browser, then you should have no problem downloading your dreamspark files.

  • Anonymous
    October 19, 2015
    The comment has been removed

  • Anonymous
    October 19, 2015
    Hello, I have a problem, SDM and SDX had been downloaded. First, it instructs me to enable the active scripting on Internet Explorer. I follow all the instructions provided but still did not manage to download the software I ordered. Need you help to fix that prob.

  • Anonymous
    October 23, 2015
    You MUST use internet explorer to download the SDM (at least I did).  When I tried using firefox the file was there but wouldn't launch or install.  I used IE (version 7) (temporarily set as the default browser) on my windows vista machine and the SDM installed automatically with a few clicks on dialogue boxes. Now I'm downloading the SDX file. Despite Dream Spark / Kivuto being independent companies, their help desk email signature says Microsoft.  That gave me the idea to try IE. hope this helps others...fingers crossed

    • Anonymous
      June 12, 2016
      This is really helpful, thanks a lot!
  • Anonymous
    November 23, 2015
    i FOUND SCRIPT ERROR AFYER DOWNLOAD .SDM PLZ G

  • Anonymous
    March 24, 2016
    The comment has been removed

  • Anonymous
    May 21, 2016
    Why does this software not work on Windows 10 Professional? I am a student with Dreamspark, and I cannot download the SDX Files because the SDM Program does literally nothing. I tried running as an Administrator, etc, and I just can't do it.Please tell me there is a work around

  • Anonymous
    June 03, 2016
    HiI haven been struggling for over a year to download anything with the Secure Download Manager. When I download a SDX file from the website nothing happens except for the download and storing on my laptop hard drive.If I click on the sdx file it, there is no application associated with the file.I give up.

    • Anonymous
      August 22, 2016
      The Secure Download Manager (SDM) is Kivuto's proprietary software program for managing the secure download of files from the software.caltech.edu webstore. When you download software with the new SDM for the first time, you will be prompted to download and install the SDM on to your computer. This differs from the previous version greatly, as before one download client was needed per software title. You will need to install the SDM on your computer only once; all subsequent downloads will automatically launch the SDM. The SDM provides for secure, effective and efficient file downloads, especially for files that are too large for some browsers to download.Note: The SDM is only available for Windows and Mac platforms. Linux users will still be able to download software, without the use of the SDM. In order to download onto a Linux computer, your software order should ONLY contain Linux platform software. Any software orders that combine other non-Linux platforms will use the SDM by default.How do I download and install the SDM?To download and install the SDM, sign in to the WebStore using your Username and Password.Place the order for your software. When the order is completed, the Receipt page is displayed.On the Receipt page, click the Start Download button. The Secure Download Manager Installation window is displayed.Click the Download SDM button. The SDM starts downloading. For specific installation instructions for Internet Explorer, Mozilla Firefox, Google Chrome and Apple Safari, click the appropriate tab in the Secure Download Manager Installation window.Where can I find the SDM on my computer?Once the SDM is successfully downloaded to and installed on your computer, in Windows, the Shortcut to SecureDownloadManager.exe icon is displayed on your desktop. For the Mac, the SDM is found in the Application Folder. If you choose to download additional software from the WebStore, you do not need to re-download or re-install the Secure Download Manager unless you have removed it from your system. If you have removed it from your system, the WebStore will prompt you to install it again when you initiate a new download.How do I download my software?Once you have downloaded and installed the SDM, download the .SDX file for your order and then launch that .SDX file. A new window will open. To begin downloading your software, click the Start button. Note: The SDM can only process one order at a time. Do not attempt to start a second instance as it will be ignored.
  • Anonymous
    September 16, 2016
    this dont work at all- used severel waisted hours

  • Anonymous
    September 21, 2016
    The SDM is just an unnecessary hassle. Please do away with it. I assure you that my browser will have no issues downloading ISO files, as I've done it many times before.My specific issue is that after installing the SDM, I follow the directions and open the SDX, but nothing happens. I have the same issue on my Lenovo Yoga Pro and desktop PC, both running W10.The SDM is unnecessary, at least make it optional to those who prefer to not use it (or cannot for whatever reason).

  • Anonymous
    May 31, 2017
    Hello,I am trying to install SDM on my Windows Vista but despite being logged on as administrator, I keep getting an error saying that I have no sufficient privileges to complete the installation for all users and that I should log on as administrator. I'd be really grateful for a solution to this problem. Thanks in advance.