Recently, Microsoft started packaging its free antivirus software Microsoft Security Essentials with its Windows Update service. This is a smart move, right? Users who don’t have any A/V protection would now have something and therefore they could reduce their vulnerability footprint. The Malicious Software Removal Tool is also free but it is not real time; MSE is real time. Hopefully, this move by Microsoft should help reduce the amount of malware infected computers out there and decrease the amount of cybercrime out there by denying malicious actors access to free resources. Who could protest that?
As it turns out, PandaLabs and Trend Micro don’t like it. From an IT News article:
Two antivirus vendors have criticised Microsoft over its decision to push out its free anti-virus (AV), Security Essentials, under its Microsoft Update service.
Microsoft began offering Security Essentials as a free program in late 2009, which drew little objection from AV vendors, however its decision to push it to customers in the US and UK during the past fortnight has triggered claims the process is anti-competitive.
"We think this is not fair," PandaLabs technical director Luis Corrons told UK technology news site, ITPro.
He added that the ubiquitous distribution of Microsoft’s anti-virus would make it easier for criminals to develop malware that bypasses the blacklist. The company wants Microsoft to continue pushing antivirus to Windows users, including illegitimate copy owners, but also include other AV programs in the update. A Trend Micro executive raised similar concerns last week after the UK launch in late October.
To further drill down into PanadLabs’ beef with Microsoft:
"In summary, while it’s commendable that Microsoft is trying to protect users, offering only ‘their’ basic MSE antivirus provides neither sufficient protection against today’s threats nor does it solve the malware problem of millions upon millions of pirated PCs who will continue spreading viruses. In fact, it can easily achieve the contrary by making it easier for hackers to infect users," Bustamante wrote. "Microsoft should offer the complete portfolio of more advanced and secure alternatives of free antivirus products and time-limited versions of paid security suites, allowing users to choose any of them from the Optional Windows/Microsoft Update."
Methinks that Bustamante doth protest too much. His argument is that Microsoft should be offering people a choice of other pieces of antimalware software and that by bundling in their own home grown solution, this gives them a competitive edge. But on the other hand, these people aren’t even running any antivirus software at all. Better to run something than to run nothing, and that is Microsoft’s point of view. And Microsoft’s software definitely is slimmed down compared to more complete solutions from other vendors. As a spokesman for Microsoft stated, better more limited protection than none at all.
What Bustamante is worried about is that these potential customers who are running nothing will start to run Microsoft’s A/V and will not run PandaLabs’ or Trend Micro’s A/V software. Thus, by doing this Microsoft is reducing their potential pool of clientele. While these people may or may not buy their software, if they have something they will not want their product. Microsoft’s OS ubiquity gives them an unfair advantage, claim PandaLabs and Trend. I believe that is the real reason they protest – the profit motive. It’s all about the money and the loss of potential revenue. It’s a fair point, I suppose.
Yet I think what these complaints miss is the fact that these people, despite already having the option of running free A/V, are still running nothing! It’s unlikely that they would ever go out and buy their software if they haven’t bothered to get anything for free. And also note the leverage that they want to insist on using – if Microsoft puts the time and effort into maintaining Windows Update, and they also point to other vendors’ products, then these other vendors are getting free advertising. They get Microsoft to spread their image and then foot the bill for it. Pretty good deal, it is like companies that sell clothing with their logos on it to consumers (Nike, Pepsi, etc); consumers buy the product and then advertise the product for the companies. And consumers willingly agree to this. Microsoft isn’t quite so willing to do that.
Ultimately, running something is better than running nothing. Users who run nothing need to be coaxed into running something and if free software won’t do it, then maybe free software with a notification to the user indicating they can get something is the way to go.