Translator Solutions in Action: Internet Explorer


 

Team: Internet Explorer
Solution: Customer Support

The Internet Explorer (IE) team at Microsoft uses the Microsoft Translator API to translate non-English customer reports from around the world, allowing them to resolve customer issues faster and more effectively. The API has also improved IE’s ability to triage customer comments and conduct data mining on text that is not written in English.

The Translator API was quick and painless for IE to incorporate into their current projects and workflows, and Translator’s marketplace portal has been easy to use— allowing them to effortlessly monitor and change their usage quotas.

 

Read more Translator Solutions in Action at www.aka.ms/TranslatorSolutionsInAction

 
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