Windows Azure remote access stops working

Problem There is an issue where remote access (RDP) can stop working all of a sudden to all instances of a deployment that are running in Azure.  The problem is that the process that handles RDP requests has crashed.  If you have Windows Azure Diagnostics enabled and gather the event log files, you will see…

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Windows Azure worker role crashing

Problem We have seen an issue where a worker role running inside Windows Azure will crash, especially if it is under heavy load.  The problem is with IntelliTrace being enabled.  To determine if this is causing your worker role to crash, the first thing to look for are some event logs that look like this:…

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Unhandled exception has occurred while running in Azure

Windows Azure, just like any other IIS website can crash if an unhandled exception occurs.  One way that this can happen is if you are calling an Async function call and in the function that is called on completion, you throw an exception. In this situation, you will see something in the Application event log…

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Azure deployment stuck Preparing node

Problem We recently had a case where a role was stuck in this state.  So on the portal, the deployment line said “Initializing” and the role says “Preparing Node” and it never moves past this.  We cannot remote in using RDP or anything else to see what is happening with the deployment.  The error looks…

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Using the Azure Management APIs from Linux

If you want to use the Azure Management APIs from Linux, there are a few things you need to do so that it will work correctly.  If you are getting a problem when you try to connect where it looks like the Azure side is just closing the connection, there are a few things that…

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