Do you think about supportability?

So I wanted to get a read on how people design their web sites.  My thinking is that there isn’t much time spent in planning for supportability.  There are a lot of other concerns that take priority, What is more important – Design or Content.

I believe that supportability isn’t the most important piece of a web site, but it should be A part.   So my questions are:

  1. is supportability a component for your team?
  2. How much do you consider it?
  3. What do you use to fill this piece?
  4. How do you prepare for malicious attacks?  (including making sure you have enough log information to track them down)

I’d like to hear how people prepare their sites for these problems.