Contacting Tom…

I am unable to give everyone's individual problems my attention as I only have so much time a day to dedicate to this blog.  So if you have a problem that needs to be investigated, please go through the official Microsoft channels to get help.  You can get help at and one of us will be glad to help you out.

Also, you can now quickly submit your non-critical cases via the Internet as follows:

Microsoft Internet Information Server 6.0
Microsoft Internet Information Server 5.1
Microsoft Internet Information Server 5.0

Cases can be created 24 hours a day, 7 days a week and will be responded to in one business day.

If you would like to contact me about the blog, please feel free to post a comment.

Comments (3)

  1. If you are having issues with Visual Studio or the .NET Framework, but you don’t want to create a case

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