Dynamics CRM 2011 Demos – Faking Multiple Personas

Here’s a quick post on a little tip that I find useful when trying to show how the systems we are building will actually work for the customer… One of the key business benefits of a Dynamics CRM implementation is turning ‘personal knowledge’ into ‘corporate knowledge’ so that when one user does something another user…


Peter Simons

After graduating from the University of Surrey in 1995 I initially worked in both software development and support roles until my first CRM project as a contractor on a UK wide Siebel implementation for Prudential Assurance starting in 1998. Since then I have continued my focus on CRM, moving into a permanent EMEA consulting role…


Auditing and Table Partitions in Dynamics CRM 2011

In this article we’ll be looking behind the scenes at how Dynamics CRM 2011’s new audit logs are engineered to maintain performance, and explain why what looked like anomalous behaviour to one of our customers was actually working just fine. If you’ve been looking closely at how the auditing feature works you may have noticed…


Ian Crow

Hello, world! After graduating from Southampton University on the UK’s south coast in 1989 I started professional work in the software and technology industries developing low-level and real-time software in C on a variety of operating systems. Since then I’ve worked for a number of IT and business organisations helping them to solve a range…


Accelerate your development with the Dynamics CRM 2011 Developers Toolkit

With over 10,000 downloads, I know many of you are familiar with the Developers Toolkit for Dynamics CRM 4.0 but how many of you have discovered the Developers Toolkit for Dynamics CRM 2011? The latest beta version of the toolkit has been developed from the ground up to work with Dynamics CRM 2011 through seamless…


Making Up – Getting your Dynamics CRM Forms and Silverlight Web Resources talking to each other

I’ve been working on a number of projects recently where I’ve needed to use Silverlight web resources embedded within Dynamics CRM entity forms to extend the user interface. Sometimes you can get away with passive integration – a standalone piece of functionality delivered by a Silverlight web resource but in my scenarios I’ve needed interaction…


Phil Hand

I’m a Principal Consultant for Microsoft Consulting Services, working in the UK Dynamics CRM team. I have worked for Microsoft for 6 years and have specialised in Dynamics CRM for the last 4. I’m primarily focussed on the development and xRM side of our Dynamics CRM engagements and am lucky enough to have the job of…