Artificial Intelligence is revolutionising and disrupting how business is done and the implications will create significant challenges and opportunities for the way businesses communicate with there customers. That’s why we have created a new show called Introducing AI, the first episode of which will be streamed live tomorrow, on April 4th, it goes deep into how you can use AI but if you can’t wait and want to discover AI for yourself why not build your own intelligent Question and answer bot today.
Sage accounting recently added a Question and Answer feature into their bot Pegg. Pegg is an assistant who can answer questions about payroll year end and it uses the same underlying technology that I’m going to show you in this tutorial. Your bot can work on a website like Sage’s and can even be deployed to Facebook Messenger, Skype, Microsoft Teams and Slack.
Step 1 : Login and Create a service
Step 2: Add your questions and Answers
One of the basic requirements in writing your own Bot service is to give it some questions and answers. If your company has a FAQ page then you can add that URL to your service otherwise you can upload an excel spreadsheet of questions and answers. For my bot I’m going to use the URL: http://thebeebs.co.uk/introducing-ai-faq which is a sample FAQ I have created for this tutorial.
Step 3: Publish the Service
Step 4: Test the bot
Step 5 – Adding the service to a public Bot
Now you have a bot service you can easily add it to the bot framework using an Azure function so that you can use it in Skype, Facebook and other Chat systems. To do this Check out the Azure Bot Templates for Question and Answer Bot. You can light up the QnA Bot in Skype and other messaging apps in a few clicks, and then share it with anyone.
If you want to know more about AI check out the Introducing AI show on Channel 9. Don’t miss out - Add the 4th of April 12:30 - 13:30 to your diary now! And tune in on the 4th http://aka.ms/introducingAI1