Airline passenger bill of rights

I've really got this passenger bill of rights thing stuck in my craw.  As someone who travels frequently (and often with my children), I find it unforgivable that an airline would leave people locked in a giant aluminum tube for 8 or 10 hours.  Honestly, in any other walk of life this kind of thing would be considered unlawful imprisonment! And that they can do so with impunity kills me.  I'm all about letting industries police themselves to whatever degree practical, but when customers are treated this poorly something has to be done.

 Okay, I feel a little better now.  Thanks for letting me vent.