Its been two months since I joined Microsoft. These two months have been hectic, lots to learn, lots to understand and lot more to catch up. I have learnt a lot in every area from technology to process to management in this short period of time. The most important point I have noticed is, management’s commitment to customer satisfaction. Customer Focus is one theme that drives product designs and development at Microsoft. We have processes in place which help us take constant feedback from customers. One way of doing that is through blogs.
Looking at this level of customer focus across the organization I want to do my part. Here are two commitments from me to all our customers
I will be in constant touch with all customers through this blog. I will try to share information about what we are planning in the product and try to get your feedback on the same.
Regularly monitor and respond to questions on our forums. Forum link: http://forums.microsoft.com/MSDN/ShowForum.aspx?ForumID=477&SiteID=1
I have been spending lot of time trying to catch up with all the functionality and understanding philosophy behind TFS. I still don’t know everything, but now I know people who know everything. So if you guys want to know anything about TFS in general and Admin/Ops in specific please please please feel free to shoot an email or leave a comment. I promise I will get back to you ASAP.