Two recent Dilbert comic strips are a picture of how things sometimes work in our business.
In the first, Dilbert complains that funding for test automation has been eliminated. The PHB responds that Dilbert should write some himself. Because Dilbert is already paid, the work is “free.”
In the second, Dilbert complains that he can’t get the work done by the arbitrary deadline. The PHB tells him to “Try working smarter, not harder, with a sense of urgency, and a bias for action.”