Cumulative update 10 fails to install on sql server 2005 sp2 WITH operating system error 3

While applying Cumulative Update 10 on a sql server 2005 SP2, the update may fail to install after 80% setup was completed with the following error message.


[Microsoft][SQL Native Client][SQL Server]CREATE DATABASE failed. Some file names listed could not be created. Check related errors.sqlstate=42000, level=16, state=1, native_error=5123, msg=[Microsoft][SQL Native Client][SQL Server]CREATE FILE encountered operating system error 3(The system cannot find the path specified.)

while attempting to open or create the physical file 'D:\dir\log\temp_MS_AgentSigningCertificate_database_log.LDF'


The reason behind failure is that by default the setup creates the Temp_MS_AgentSigningCertificate_database Database on specified default database location, If the location doesn't exist, it fails to create the database and the setup fails.


So to resolve the issue , we follow the steps below :

1.         In Sql Server Management Studio, right click Instance Name , go to Server Properties > Database Settings > Database Default  Locations ,check  default location for Data and Log .

2.         Try to access locations specified at Data and Log, Make sure files are available there.

3.         If any of the files missing from above location , we hit the above error.

4.         In that case,  change the path to point to present location of mdf/ldf files .

5.         Setup should now succeed.


This post should not be treated as the Microsoft’s Recommendation or Resolution to the problem, it is only a workaround which worked in our environment and so we would like to share it.

Prashant Kumar,
SE, Microsoft SQL Server

Skip to main content