Tacit Knowledge and the Wisdom of Crowds

Store Associates in specialty retailers are sometimes challenged in finding quick answers to customer questions about products. They need a quick way to find information. Search capabilities that can be accessed easily using kiosks and mobile devices can make the store associate far more effective. In addition to the documented information there could be a…

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Microsoft Surface at the Rio in Las Vegas

Microsoft Corp. announced the debut of Harrah’s first Microsoft Surface deployments at iBar ultralounge located at the Rio All-Suite Hotel & Casino. Harrah’s is the first company to deploy a suite of customized applications for Microsoft Surface and to  install it in an entertainment venue, providing guests with uniquely personalized and engaging social experiences with…

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Harley Davidson Ride Planner

I love the ideas and concepts behind the Harley Davidson Ride Planner. Its not only a great example of mashups but is also an excellent social computing application: it allows users to create and share ride information. In addition to that the application also brings together multiple sources of information: HD Dealers, Hotels, Events, Fuel….

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