Some Microsoft Azure-based Case Studies in the Airline World




By taking advantage of the full spectrum of Microsoft cloud software, spanning on-premises and public cloud environments, Lufthansa Systems can deliver global IT services even more consistently, deliver resources faster, and reduce both capital and operating costs in its global data centers.


To reduce operating costs and find more effective ways to attract and retain customers in the hyper-competitive airline industry, United Airlines is working with Microsoft to expand private cloud computing to the enterprise. United Airlines uses Windows Server 2012 R2 Hyper-V Replica and Microsoft Azure Site Recovery to expedite the migration and consolidation of virtual machines and mission critical services to its new data center in Chicago and provide high availability services when hardware fails.

Air Astana, the national air carrier of Kazakhstan, has built its new official website using the Microsoft Azure platform. It is the country’s first public implementation of cloud technologies. Air Astana management is satisfied with the reduced operational costs and the new opportunities the solution brings for e-commerce promotion. The company intends to use the service for internal software development and also for some flight procedures.
Iberia Express triples its direct sales through its website with Microsoft Azure. From a more business-based and digital marketing perspective, Azure has provided website traffic monitoring, SEO and SEM campaign implementation, email marketing practices and the rollout of connections with flight meta-search engines (Kayak, Skyscanner,…), combining BI and Data Analytics perfectly on Azure.


As part of a plan to upgrade its in-flight entertainment, improve customer loyalty, and enhance its overall passenger experience, Alaska Airlines deployed 7,000 tablets running Windows Embedded 8.1 Industry. The tablets include offerings from Xbox games and movies to the latest TV shows and magazines. Microsoft Azure powered ground-based systems that stored tablet usage data to allow the airline to see what was being consumed on the in-flight entertainment tablet. Microsoft Azure Data Factory, which works seamlessly with Windows 8.1, was critical for tracking data from each entertainment session when entertainment options were created offline.


Olympic Air embarked on a new marketing strategy to increase revenues by focusing on direct sales through a new corporate website. Choosing Windows Azure as cloud-based platform eliminated the need for upfront investment on expensive IT hardware and reduced operating expenses by 75%. The expected savings justified the procurement of a strong content management system, which together with Windows Azure, led to a dramatic rise in the airline company’s website customer traffic and direct, online sales.


easyJet, a leading low-fare airline in Europe, wanted to offer new features without costly investment in on-premises infrastructure. To enhance its registration system, the airline implemented a hybrid cloud solution that includes a seating allocation application that runs on the Windows Azure platform. Now, easyJet has a more flexible, scalable infrastructure that it can use to introduce new features quickly and affordably. And these new features have boosted customer satisfaction.

Already one of the busiest airports in the world, Singapore’s Changi Airport is expanding to accommodate more planes and passengers. Changi Airport Group and its baggage handling system (BHS) service partner CHS Engineering Services migrated that software to Microsoft Azure. With the platform change, Changi benefits from improved application performance and availability. Azure powers real-time BHS health reporting, scales to accommodate growing data volumes, and lowers costs.

Sheremetyevo international airport is the largest airport in Russia, providing regular international transportation. Through the use of resources on the Microsoft Windows Azure cloud platform is the largest Russian international airport was able to provide its passengers with mobile access to up-to-date information on flights and services. At the same time to a cloud service may apply to more than 180 thousand users.

Saudia Aerospace Engineering Industries (SAEI), a maintenance, repair, and overhaul company, needed to deploy a critical application but did not have six months to create the necessary datacenter infrastructure. Instead, SAEI deployed the application in Microsoft Azure—in 15 days. Costs were also dramatically less, and SAEI can instantly scale the application and also improve availability by replicating it between Azure datacenters.
Conceived and developed as an enterprise application for airlines of any size, Merlot meets customer demands of quick deployments and feature-rich airline operations management. Built on Microsoft Azure, Merlot offers security and cost effectiveness. Many airlines use it for regional or global operations, including Air Asia, Merpati in Indonesia, and Westjet Encore in Canada, among others.
Before NAV CANADA air traffic controllers start to guide pilots through Canadian airspace each day, they’re required to read and acknowledge daily briefings containing new industry procedures and other information. By automating this mission-critical process with a new mobile application based on the Microsoft Azure cloud platform, NAV CANADA is staying compliant, transforming its approach to technology adoption, and improving its already-strong safety record.

Comments (1)

  1. contractor quotes says:

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