Announcing: Store Systems Architecture Guidance

This document provides architecture recommendations for building, deploying, and managing the Microsoft Branch Infrastructure solution in a retail environment. The guide covers the fundamentals of the branch office infrastructure and how the Microsoft platform best addresses the needs of the retail enterprise. The Microsoft Branch Office Infrastructure solution references an architecture built on the Windows…


Bing and Social Shopping

Avoid the crazy mall crowds & chill out with Bing & Facebook to create the calmest shopping experience ever … And if you have to hit the malls use Bing’s new mall maps to Get in, get out, and avoid the crowds #retail. And now when you research a product on Bing, you…


Highlights from @MSRETAIL

Some of the trends that we have noticed in the retail industry: 1.     Checkins to boost Foot Traffic and Customer Engagement: Sports Authority Check-In Promo Boosts Foot Traffic, Customer Engagement Social Point of Sale: The Holy Grail for Location-Based Marketers 2.      Mobile rapidly gaining importance in retail: Mobile and Wireless Update: Predictions for…


Retail U

Retail U is your source for the latest IDEAS, INSIGHTS, INNOVATIONS, and business INTELLIGENCE shaping the retail technology industry. It’s all completely free, brought to you by thought-leaders from a cross-section of disciplines and organizations. From Chain Store Age and sponsored by Microsoft. LINK


Best of @MSRETAIL (Jul/Aug 2010)

Free Download: The Windows Azure Platform: Articles from the Trenches POS in the cloud: Interview with Johannes Schick, CEO, höltl Retail Solutions RT @5h15h: 360i Report on Mobile Shopping, Coupons & Barcodes #retail #sm 2010 #Retail Social Media Study #sm Infographic: Home Depot’s hurricane plan #retail For those of you…


Announcing Worldwide Availability of Microsoft Dynamics AX for Retail!

    Today marks the general availability release of Microsoft Dynamics AX for Retail, the new Microsoft Dynamics ERP retail offering that provides mid-size and enterprise specialty retailers with an end-to-end solution connecting back-office data to the retail store.  This release is exciting because it exemplifies how Microsoft is addressing the unprecedented challenges of today’s…


Best Buy Unit Helps to Raise Productivity by Using Knowledge Base with Mobile Access

Geek Squad—the customer support arm of electronics retailer Best Buy—wanted to cut the time that its field technicians needed to solve on-site customer issues. To do so, it created a knowledge base hosted on Microsoft Office SharePoint Server 2007 and optimized for access from Windows Phones. Now, customer service visits are often shorter, and the…


SharePoint Conference 2011 Announced

Save the Date for SharePoint Conference 2011, the premier worldwide conference dedicated to SharePoint and related technologies being held October 3-6, 2011 in Anaheim, California. SharePoint Conference 2011 will be the conference to learn more about Microsoft® SharePoint® 2010, the business collaboration platform for the enterprise and the internet. Registration will open Spring 2011. Visit…


Recommended Books on Social Media For Retailers

    Groundswell: Winning in a World Transformed by Social Technologies  ~ Charlene Li The Power of Social Networking: Using the Whuffie Factor to Build Your Business  ~ Tara Hunt Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust  ~ Julien Smith Wikinomics: How Mass Collaboration Changes Everything  ~ Anthony D….


Augmented Reality (AR) in Retail

We have seen a lot of interest in Augmented Reality in the Retail Industry lately.  Project Natal has been creating quite a buzz in a lot of the retailer meetings that we have been in. Retailers do see a huge potential in the capabilities offered by Natal and they are certainly looking beyond the gaming…