Join Microsoft, industry experts, and your peers at the 34th Annual Hospitality Industry Technology Exposition and Conference (HITEC). See how the latest advancements in technology continue to enhance our industry, and the customer experience. With over 300 companies showcasing the latest products and services, and more than 5,000 hospitality professionals occupying more than 130,000 square feet, this promises to be a spectacular show!
June 19 – 22, 2006
Minneapolis Convention Center
Microsoft Smarter Hospitality was developed to help lodging and food service operators take advantage of technology solutions and opportunities that can transform operations and improve guest experiences. It is built on proven Microsoft platforms and includes comprehensive solutions that can grow revenue, improve profitability, help to develop customer loyalty, and increase employee productivity and satisfaction.
Microsoft Smarter Hospitality is a framework for enabling the next generation of hospitality innovation. It consists of Smarter Guest Experience, Smarter Service, and Smarter Operations. This framework builds on current IT investments and familiar technologies that are already in your guests’ and employees’ hands. Microsoft Smarter Hospitality helps to create more engaging and empowering guest experiences while providing the platform for future innovations.
Smarter Guest Experience: focuses on technology that enables your hotel staff to provide guests with a personalized blend of services that enhances customer satisfaction and loyalty.
Smarter Service: empowers your people with real-time access to the information and tools they need to deliver fast, high-quality, personal service that fosters loyalty and leads to repeat guest visits.
Smarter Operations: includes solutions for creating a seamless, scalable infrastructure that integrates with your existing legacy systems while providing the platform for future innovations. By streamlining the flow of information, Smarter Operations can open the door to comprehensive visibility across systems and can give your managers and staff the means to effectively monitor—and control—the metrics that drive profitability.