Digital Transformation in the Retail Store

The fourth industrial revolution is here. The digital world is advancing at amazing speeds, and it is all connected to the cloud.  When your customers and employees are connected, empowered, and engaged on a digital level, the power of your retail business as a disruptive force increases. You can think of Digital Transformation as the…

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Join us at Euroshop 2017

With over 127,000 square metres of exhibition space, 18 halls, 2350 exhibitors from 61 countries, 110K visitors from all over the world, EuroShop 2017 will be the biggest in its 50-year history. Microsoft will have a big presence at Euroshop 2017 and we will be in Hall 6 Booth 24. If you are at the…

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Cortana Intelligence Suite Retail Industry Solution How-to Guides

The Cortana Intelligence Suite is a fully managed big data and advanced analytics suite to transform your data into intelligent action.  These retail industry solution how-to guides contain all the necessary materials and instructions needed to put together an end-to-end pipeline for each use case using the tools available in the Cortana Intelligence Suite:  …

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Webinar: Top 5 Strategies in Retail Data Analytics

Top 5 Strategies in Retail Data Analytics February 22nd, 2017 at 1:00 PM Eastern / 10:00 AM Pacific With Eric Thorsen, Hortonworks and ShiSh Shridhar, Microsoft CLICK HERE TO ATTEND It’s an exciting time for retailers as technology is driving a major disruption in the market. Whether you are just beginning to build a retail…

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Webinar: Top 5 Strategies in Retail Data Analytics

Top 5 Strategies in Retail Data Analytics February 22nd, 2017 at 1:00 PM Eastern / 10:00 AM Pacific With Eric Thorsen, Hortonworks and ShiSh Shridhar, Microsoft CLICK HERE TO ATTEND It’s an exciting time for retailers as technology is driving a major disruption in the market. Whether you are just beginning to build a retail…

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Retail Sector Datasets and Competitions on Kaggle

  Description Details Dataset House Prices: Advanced Regression Techniques Ask a home buyer to describe their dream house, and they probably won’t begin with the height of the basement ceiling or the proximity to an east-west railroad. But this playground competition’s dataset proves that much more influences price negotiations than the number of bedrooms or…

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Luxury Retail & IoT

A Big THANK YOU to Audrey Piquemal for the collaboration and opportunity to keynote the G9+ Conference (Luxe et Digital : Réinventer les standards de l’expérience client) in Paris last week. My session was on IoT and how it impacts the Luxury Retail Sector. The conference had an interesting panel discussion that included panelists from…

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Convert an FAQ to a Chatbot

One of the exciting announcements this week was the latest addition to Microsoft Cognitive Services: QnA Maker. QnA Maker is a free, easy-to-use, REST API- and web-based service that trains AI to respond to users’ questions in a more natural, conversational way. To test it out, I decided to build a concept chatbot for L’Oreal….

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Understanding Advanced Analytics to Build a Stronger Retail Customer Experience

Thank you for those of you that joined by webinar yesterday: I loved the engagement and questions that came my way. For those of you that missed the live session, we have an on-demand recording available. In addition, I have also posted my slides to slideshare. We also shared an Ebook that you can download…

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We don’t need yet another App, Conversations are the new App

In my conversations with retailers, we have had discussions on better customer engagement and commerce anywhere using Mobile. In most cases, we have looked at mobile applications as the means by which retailers can engage with customers. However, the mobile landscape is teeming with retailer apps and utility apps such as Groupon, curated apps such…

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