Part 1 – Scott, why do you always ask me to run SPSreport when I call in for help?

  At Microsoft, our support process goes basically like this: Our customers research an issue and don’t find any answer using all resources available (Knowledge Base, TechNet, MSDN, www.live.com search, WSS Technical Library, resource kit, etc…) that helps them resolve said issue. They then call in to support, give their name, phone number and other…

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What’s up with that Blog title Mr. Fellman?

Some of my great friends here at Microsoft are blogging on TechNet currently and have been doing so for years; I am a bit late getting into the game; but now I am here too. Both these friends and my friends outside of Microsoft will tell you that I can be a bit wacky at…

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