My title has been recently changed to Senior Support Escalation Engineer. Given that I have served to the best of my ability in our Outlook/Exchange and SharePoint support teams for 5 years, I am quite excited and grateful to have a title with such distinction!
I don’t have the “big head” over the title change; in fact, this is just another driver for me. I want to contine to better understand OS architecture, coding techniques, tools and any other methods by which I can help server our customers better!
Thanks for continuing to use Microsoft Products and Support. Your usage and stretching of our products encourage me to grow my skills so that I can help you better. And of course, watch the Gates/Seinfeld commercials when you can! They are funny, and indicate the true sense that we are geeks with senses of humor…
Quote of the Blog: I like to see a man proud of the place in which he lives. I like to see a man live so that his place will be proud of him. President Abe Lincoln