Experiencing Data Access issue in Azure and OMS portal for Log Analytics in SUK – 02/18 – Resolved


Final Update: Monday, 18 February 2019 16:07 UTC

We've confirmed that all systems are back to normal with no customer impact as of 02/18, 13:57 UTC. Our logs show the incident started on 02/18, 13:11 UTC and that during the 46 minutes that it took to resolve the issue, 5% of customers in SUK may have experienced data access and data latency issues.
  • Root Cause: The failure was due to issue with one of our backend service
  • Incident Timeline:  46 minutes - 02/18, 13:11 UTC through 02/18, 13:57 UTC

We understand that customers rely on Azure Log Analytics as a critical service and apologize for any impact this incident caused.

-Naresh


Initial Update: Monday, 18 February 2019 14:21 UTC

We are aware of issues within Log Analytics and are actively investigating. Some customers in SUK may experience Data Access issues.
  • Work Around: None
  • Next Update: Before 02/18 15:30 UTC

We are working hard to resolve this issue and apologize for any inconvenience.
-Naresh



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