Experiencing Data Access Issue in Azure and OMS portal for Log Analytics – 12/03 – Resolved


Final Update: Monday, 03 December 2018 13:38 UTC

We've confirmed that all systems are back to normal with no customer impact as of 12/03, 13:30 UTC. Our logs show the incident started on 12/03, 09:30 UTC and that during the 4 hours that it took to resolve the issue some of the customers experienced data access issue in Azure and OMS Portal for Log Analytics..
  • Root Cause: The failure was due to the issues in one of our dependent service.
  • Incident Timeline:  4 Hours - 12/03, 09:30 UTC through 12/03, 13:30 UTC

We understand that customers rely on Azure Log Analytics as a critical service and apologize for any impact this incident caused.

-Monish


Update: Monday, 03 December 2018 12:44 UTC

We continue to investigate issues within Log Analytics.  Some customers in Europe region may experience data access issue in Azure and OMS Portal for Log Analytics.
  • Work Around: None
  • Next Update: Before 12/03 15:00 UTC

-Monish



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