Experiencing Data Access Issue in Azure and OMS portal for Log Analytics – 08/16 – Resolved


Final Update: Thursday, 16 August 2018 00:52 UTC

We've confirmed that all systems are back to normal with no customer impact as of 08/16 00:00 UTC. Our logs show the incident started on 08/15 16:00 UTC and that during the 8 hours that it took to resolve the issue customers who had workspaces in East US would have experienced data access issues in Log Analytics portal.
  • Root Cause: The failure was due to issues with one of the backend service.
  • Incident Timeline: 8 Hours - 08/15 16:00 UTC through 08/16 00:00 UTC

We understand that customers rely on Azure Log Analytics as a critical service and apologize for any impact this incident caused.

-Praveen



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