Experiencing slowness while accessing End-to-End transaction details view in Azure Portal – 06/26 – Investigating


Final Update: Tuesday, 26 June 2018 07:17 UTC

We've confirmed that all systems are back to normal with no customer impact as of 06/26, 07:10 UTC. Our logs show the incident started on 06/25, 16:00 UTC and that during the 15 hours and 10 minutes that it took to resolve the issue most customers who would have tried to open the End-to-End transactions blade would have experienced slowness in the Azure Portal.
  • Root Cause: The failure was due to an issue with one of our data retrieval service.
  • Incident Timeline: 15 Hours & 10 minutes - 06/25, 16:00 UTC through 06/26, 07:10 UTC.

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Varun


Initial Update: Tuesday, 26 June 2018 06:43 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience slowness while accessing the End-to-End transaction details view in Azure Portal.
  • Work Around: None
  • Next Update: Before 06/26 09:00 UTC

We are working hard to resolve this issue and apologize for any inconvenience.
-Varun



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