Manual correction needed in HTML Portal

The HTML Self Service Portal for SCSM 2012 R2 contains an incorrect setting and can’t be corrected with an update. Therefore please follow the steps below or ask guidance from Microsoft Support by referring to this blog entry. Login to the HTML portal server Open “Internet Information Services (IIS) Manager” in “Administrative Tools” Navigate to…

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2nd hotfix for HTML based Portal is released

If you are using the new HTML based Self Service Portal for SCSM 2012 R2, then please apply this update only on the HTML portal server: Update 3134286 is available for the System Center 2012 R2 Service Manager Self-Service Portal https://support.microsoft.com/en-us/kb/3134286 (Note: This update already contains the previous hotfix https://support.microsoft.com/en-us/kb/3124091) Thanks Kubilay Hüsmenoğlu

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Update Rollup 9 for System Center 2012 R2 Service Manager is released

  The last Update Rollup for SCSM 2012 R2 is now UR9 https://support.microsoft.com/en-us/kb/3129780 which includes all prior released updates, except UR8 which only contains the new HTML based portal. You can now directly apply UR9 onto the Data Warehouse server, all SCSM management servers and all desktops with SCSM consoles installed. (No need to apply…

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Server Error in ‘/’ Application after installing new SCSM Self Service Portal

You have successfully installed the new HTML based SCSM Self Service Portal (UR8), applied the hotfix for UR8 and when you open the portal “locally” on the server (more on remote access at the end) you get an error like: Server Error in ‘/’ Application Object reference not set to an instance of an object….

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New SCSM Portal is running fine locally on Portal server but remote users get HTTP 500 Error

If the new HTML based SCSM Self Service Portal is NOT installed on a SCSM management server, you can run the portal locally but remote users get “HTTP 500 Internal Server Error”. The reason is because the portal is configured to connect to a remote SCSM management server. You have 2 options. Either install Secondary…

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Which is the latest Update Rollup for SCSM 2012 R2 ?

UPDATE: UR9 is released which contains all fixes up to UR7: https://support.microsoft.com/en-us/kb/3129780 Customers for Service Manager are used to apply Update Rollups and assume that this includes all previous published URs. This is not true with UR8 for SCSM 2012 R2 because it does not include any hotfix. UR8 does only include the new HTML…

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