Update Rollup 9 for System Center 2012 R2 Service Manager is released

  The last Update Rollup for SCSM 2012 R2 is now UR9 https://support.microsoft.com/en-us/kb/3129780 which includes all prior released updates, except UR8 which only contains the new HTML based portal. You can now directly apply UR9 onto the Data Warehouse server, all SCSM management servers and all desktops with SCSM consoles installed. (No need to apply…

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Which is the latest Update Rollup for SCSM 2012 R2 ?

UPDATE: UR9 is released which contains all fixes up to UR7: https://support.microsoft.com/en-us/kb/3129780 Customers for Service Manager are used to apply Update Rollups and assume that this includes all previous published URs. This is not true with UR8 for SCSM 2012 R2 because it does not include any hotfix. UR8 does only include the new HTML…

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Consider this before importing a SCSM Management Pack

Please ensure you have “healthy” backups of all DW databases before you import any sealed* Management Pack. Having daily backups is sufficient. The reason is because sometimes DW jobs may fail and therefore you will not see recent data in the reports and cubes. The fastest way is to do these steps: 1. Delete the…

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Service Manager reports do not show recent data

This shows that something went wrong in the SCSM Data Warehouse environment. Several things may have caused problems. Please log on the DW management server. At first, check that the 3 System Center windows services required for SCSM DW are running. System Center Data Access Service System Center Management Configuration System Center Management (If you…

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Service Manager Data Warehouse databases getting very big

SCSM Data Warehouse jobs may fail because the DW databases run out of disk space. You can verify this by looking in Operations Manager event log entries on the DW Management server for errors. You can also directly go to the SQL Server machine and check for free disk space. If there is no more…

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