“An error occured while processing this request”, “Failed to submit operation request” and “Failed to create virtual machine” error messages can occur when you try to create a new virtual machine in Windows Azure Pack with Update Rollup 11


Problem Description :

“An error occured while processing this request”, “Failed to submit operation request” and “Failed to create virtual machine” error messages can occur when you try to create a new virtual machine in Windows Azure Pack with Update Rollup 11 installed.

Error Messages :

Error 11/18/2016 2:07:30 PM Microsoft-WindowsAzurePack-MgmtSvc-TenantSite 232 (59) “Potential version mismatch between WAP and SPF, please verify both component’s versions and if they’re compatible, Exception: ‘System.Data.Services.Client.DataServiceRequestException: An error occurred while processing this request.

“An error occured while processing this request”

“Failed to submit operation request”

“Failed to create virtual machine”

Solution :

This issue may occur if the following conditions are true :

The Tenant event log on the Tenant Site Server should be analyzed and can have information pointing to the root cause of this (problem) error message.

This problem generally occurs because of the version mismatch between WAP and SPF or WAP and VMM Server. All components needs to be updated to the same Update Rollup level.

Additional Important Links :

Update Rollup 11 for Windows Azure Pack Web Sites Version 2
https://support.microsoft.com/en-us/kb/3174243

Update Rollup 11 for Windows Azure Pack
https://support.microsoft.com/en-us/kb/3186207

Update Rollup 11 for System Center 2012 R2 Orchestrator – Service Provider Foundation
https://support.microsoft.com/en-us/kb/3184834

Source : “An error occured while processing this request”, “Failed to submit operation request” and “Failed to create virtual machine” error messages can occur when you try to create a new virtual machine in Windows Azure Pack with Update Rollup 11

Cengiz KUSKAYA

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