Help me help you!

While nobody has won the $500 bounty I placed on a set of repro steps (for a nasty bug that I’m still chasing down), that particular blog post sparked a bunch of interest.  Sure, one could attribute it to the price tag I had on the bug’s head, but you’d be amazed at the amount…

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Wanna win $500?

  I need your help getting an issue to reproduce consistently, and the first person to give me verifiable repro steps will win *$500.00 (USD)! While this problem has reared its ugly head sporadically, I can’t get a consistent repro, and therefore, have little to go on in terms of debugging.  However, more and more…

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The value of repro steps and why you should care

I’m gonna skip right over the Tier 1 & Tier 2 troubleshooting stuff, and get into the meat.  When an issue lands on my plate, more often than not, it means I have to debug something (and as dry as that sounds, I truly enjoy my job).  On top of that, 99% of the time, it’s…

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