Yahooo! will be undergoing an
emergency maintenance from 4:30pm to 4:30am PST. During this period, users will
see intermittent presence issues. All
other functionality will not be impacted.
After the maintenance window expires, if you find you are still having
issues, please first log out & then back into your Communicator client.
If the issue still reproduces/occurs for you, please restart Edge
Front-End services first. Allow me to
apologize for this up front; I understand this will require an “emergency
service restart change request” for some of you.
If all this fails to resolve the PIC issue between your LCS/OCS
deployment and Yahoo!, please engage
Microsoft Customer Support Services.
Premier customers: please leverage your Technical Account Manager to initiate
the case creation process.
Please be prepared to supply Edge Server logs, remote access via our
EasyAssist applications from MSFT, and we will do our best to investigate and
resolve this in a timely manner.