If Silverlight isn't working for you and you are getting errors trying to either uninstall, reinstall or upgrade Silverlight the steps below will likely help you.
Steps to clean up a machine to fix a broken Silverlight installation:
- Copy these instructions to Notepad, Microsoft Word or some other text editor because you will be asked to close all browsers.
- Click this button to download and run Microsoft Fix it solution 50747
- Follow the instructions of Microsoft Fix it 50747
- Visit http://www.microsoft.com/getsilverlight and install Silverlight