Switched from Hotmail to Outlook.com and have a question? (FAQ)

then check out our handy FAQ (Frequently Asked Questions)

Do I have to get a new email address?
What about my existing email?
Where are my contacts?
Everything looks different. How do I use Outlook.com?
Why can't I switch back to Hotmail?
Will Outlook.com work on my current browser?
Do I need to change any settings on my phone, Office Outlook, Windows Live Mail, or Windows mail apps?
I renamed my Microsoft account to a new address; can I change it back to the old one?
Can I still use my POP3/SMTP messaging client with Outlook.com?

Rob

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